1. Processing Time:
Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to dispatch your order as quickly as possible.
2. Shipping Time:
Shipping times may vary depending on your location and the shipping method selected during checkout. Standard shipping generally takes between 5-10 business days, while expedited shipping options may be available for quicker delivery.
Please note that these shipping times are estimates, and actual delivery times may be influenced by factors beyond our control, such as customs processing, holidays, or unexpected weather events.
3. Covid-19 Impact:
Due to the ongoing global Covid-19 pandemic, there may be potential delays in shipping times. While we work diligently to process and dispatch orders promptly, disruptions in transportation and logistics networks may affect the timely delivery of your package. We appreciate your understanding and patience during these unprecedented times.
4. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment and estimate its arrival date.
5. Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs during the checkout process before completing your purchase.
6. International Shipping:
We offer international shipping to various destinations. International shipping times may vary, and additional customs fees or import duties may apply. Please check with your local customs office for more information on potential charges.
7. Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for items that are lost or delayed due to incorrect shipping information provided by the customer.
8. Contact Us:
If you have any questions or concerns about your order or shipping, please contact us at email@example.com..
By placing an order with us, you acknowledge and accept the terms outlined in this Shipping Policy.