1. Refund Eligibility:

We want you to be satisfied with your purchase. If you are not completely happy with your order, we may offer a refund under the following conditions:

• The request for a refund is made within 7 days from the date of purchase.
• The item is unused, in its original packaging, and in the same condition as received.

2. How to Request a Refund:

To initiate a refund, please contact our customer support team at contact@geministreamziptv.tv. Provide your order number and a detailed explanation of the reason for your refund request. Our team will review your request and guide you through the process.

3. Refund Processing Time:

Refunds will be processed within 15 days of receiving the returned item and confirming its eligibility for a refund. The actual time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution.

4. Non-Refundable Items:

Certain items may not be eligible for a refund, including but not limited to digital products, personalized items, and items marked as final sale. Please check the product description before making a purchase.

5. Shipping Costs:

Shipping costs are non-refundable. If you received free shipping on your order, the cost of shipping will be deducted from your refund.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or offer a refund, including any applicable shipping costs.

7. International Orders:

For international orders, refunds will be issued in the same currency as the original purchase. Please note that currency exchange rates may affect the final refunded amount.

8. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at contact@geministreamziptv.tv.

By making a purchase on our website, you agree to and accept the terms of this Refund Policy.